Say what? Creativation, now that’s a new word! Mike McCann, Senior Manager, Global Sponsorships at Amazon shared the game-changing term when we welcomed him as a featured speaker at the Sponsorship Mastery Summit this year. Mike coined the word, explaining “they are twins, where one is not more important than the other” when used in sponsorship.
Mike’s session became an instant fan favorite and had everyone, including me, on the edge of our seats. I was inspired by the big, bold thinking that has driven Mike to create some of the most engaging activations around. I am going to share some of his insights and the fascinating origins around creativation and how that methodology helped inspire one of the biggest and most innovative naming rights deals in history.
Creativity + Innovation = Creativation
Both are equally as powerful when applied to the development and execution of partnerships. One really does not exist without the application of the other. Creativation starts with five foundational principles. Mike has used these principles when developing partnerships over the course of his successful career.
The 5 principles are:
1. Build strong relationships with your partners
2. Define how you are going to measure success
3. Be laser focused; activate the partnership across all touchpoints
4. Get creative in acquiring new assets that will advance objectives
5. Push, challenge, expect BIG breakthrough ideas from the team
A Partnership Rooted in Sustainability
Amazon developed the most progressive and innovative sustainability initiative in the world and integrated the initiative into the historic naming rights partnership with Oak View Group – the Climate Pledge Arena.
The arena will host the new NHL team, Kraken, the WBA team, Storm, hundred concerts and musical events annually. Simultaneously, Amazon had co-founded the Climate Pledge, which challenges organizations globally to commit to reaching net zero carbon emissions by 2040, ten years ahead of the Paris Agreement. Kudos to Amazon and all the signatories!
Here are a few other ways that are paving the way in sustainability:
• All electricity powered by off-site solar farms
• only fossil fuel free, net zero energy facility in the world
• Rainwater recycled off the roof directly to the ice rink.
• The Seattle Kraken will skate on the greenest ice arena in the NHL
• 100% free of single use plastics by 2024
• Even an electric Zamboni and more!
Want to read more about the Climate Pledge? Click here.
Rewriting the Creativity Playbook
Amazon didn’t need their name or logo on top of the arena to further brand awareness in Seattle. It also would not meet their number one objective of being “customer-obsessed.” So in the Amazon spirit of creating BHAG’s (big hairy audacious goals) Amazon handed over the naming rights to the Climate Pledge. Before this deal, it was unheard of in the sponsorship industry to name a building for a cause. Was it disruptive? Absolutely. But this was the opportunity for Amazon to further their passion for innovation while considering their long-term objectives. This opportunity was where they could walk the talk.
So, how to bring Climate Pledge alive? How do you activate a cause? Back to customer-obsessed, of course. In sports marketing sponsorship (or any sponsorship for that matter), the fans’ experience rule.
Start With the Customer and Work Backward
Instead of taking their “cause” to educate on-site, Amazon chose to inspire and create optimism about the future of our planet. It’s important to step outside of yourself and focus on the fan first. Time for more BHAG! The Amazon team went back to creativation and big, scary ideas. Here are a few that fans will see when they visit Climate Pledge Arena:
• Echo and Alexa devices installed in suites for ordering food, and even checking traffic updates for the trip home after an event.
• AWS technology installed at food locations throughout the arena so the fan can use their phone to swipe, experiencing a touchless transaction and no lines to wait in.
• AWS will also be used for the arena big boards so that when that hockey “slap shot” happens, the technology will translate how fast the puck was going and how long it would take for it to reach Vancouver at that speed… in real time!
Elevate the Experience, Don’t Just Integrate Your Brand
1. Challenge yourselves to think bigger. Break out of the expected and come up with absurd ideas because you can always pull back.
2. Challenge your partner and find a win-win always.
3. Start with the customer first.
4. Build real relationships. It will pay dividends now and for years to come.
So go forth sponsorship marketers! Use your creativation to ideate those BHAG’s and look at sponsorship through a fresh lens.
About the Author
Paula Beadle is the CEO of Caravel Marketing, a national consulting company specializing in sponsorship marketing, and the founder of Sponsorship Mastery, an annual summit and programming dedicated to improving individual and organizational sponsorship performance. She is a results-driven trailblazer with a proven record of developing smart strategies and creatively connecting the right partners. Paula has helped iconic events and major brands achieve their goals through innovative sponsorship initiatives, generating incremental revenue and successfully coaching thriving teams, executives and boards.